FAQS

ARE COMMISSION SERVICES OFFERED?

YES, THERE ARE LIMITED AMOUNT OF COMMISSION SLOTS OPEN EACH MONTH. PLEASE CONTACT KHIASCANVAS@GMAIL.COM FOR FURTHER INSTRUCTIONS FOR THE COMMISSION PROCESS.

HOW LONG IS THE SHIPPING PROCESS?

EACH PIECE IS MADE ON DEMAND THROUGH A THIRD PARTY COMPANY ONCE YOUR ORDER HAS BEEN PLACED. PLEASE ALLOW 3-5 FOR ORDERS TO BE PROCESSED. YOU WILL LATER RECEIVE A SHIPPING CONFIRMATION UPDATE. PLEASE ALLOW 7-10 BUSINESS DAYS FOR ORDERS TO DELIVER. THANK YOU SO MUCH FOR YOUR PATIENCE.
PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS BEFORE SUBMITTING AN ORDER.

WHERE IS MY TRACKING NUMBER?

YOU WILL RECEIVE A TRACKING NOTIFICATION EMAIL AS SOON AS YOUR ORDER SHIPS OUT.

WHAT IS THE RETURN POLICY?

ALL SALES ARE FINAL. HOWEVER, IF YOU RECEIVE A DAMAGED ITEM, PLEASE CONTACT KHIASCANVAS@GMAIL.COM WITH AN IMAGE OF THE DAMAGED ITEM AS WELL AS YOUR ORDER NUMBER & NAME & YOU WILL RECEIVE AN UPDATE SHORTLY AFTER.

ARE YOU OPEN TO PARTNERSHIPS & COLLABORATIONS?

YES, KHIA'S CANVAS IS OPEN TO HEARING POTENTIAL PARTNERSHIP & COLLABORATION IDEAS; FEEL FREE TO EMAIL KHIASCANVAS@GMAIL.COM FOR MORE INFORMATION.

HOW LONG DOES IT TAKE FOR AN EMAIL RESPONSE?

PLEASE ALLOW UP TO 48-72 HOURS FOR AN EMAIL FOLLOW UP. THANK YOU SO MUCH FOR YOUR PATIENCE.

*PLEASE SEND AN EMAIL TO KHIASCANVAS@GMAIL.COM IF IT HAS BEEN OVER 15 DAYS AND YOU HAVE NOT RECEIVED ANY UPDATE ON YOUR ORDER STATUS.*

*PLEASE DO NOT COPY OR RESELL ANY OF KHIA'S CANVAS ARTWORK*