FAQS
ARE COMMISSION SERVICES OFFERED?
- YES, THERE ARE LIMITED AMOUNT OF COMMISSION SLOTS OPEN EACH MONTH. PLEASE CONTACT KHIASCANVAS@GMAIL.COM FOR FURTHER INSTRUCTIONS FOR THE COMMISSION PROCESS.
HOW LONG IS THE SHIPPING PROCESS?
- EACH PIECE IS MADE ON DEMAND THROUGH A THIRD PARTY COMPANY ONCE YOUR ORDER HAS BEEN PLACED. PLEASE ALLOW 3-5 FOR ORDERS TO BE PROCESSED. YOU WILL LATER RECEIVE A SHIPPING CONFIRMATION UPDATE. PLEASE ALLOW 7-10 BUSINESS DAYS FOR ORDERS TO DELIVER. THANK YOU SO MUCH FOR YOUR PATIENCE.
- PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS BEFORE SUBMITTING AN ORDER.
WHERE IS MY TRACKING NUMBER?
- YOU WILL RECEIVE A TRACKING NOTIFICATION EMAIL AS SOON AS YOUR ORDER SHIPS OUT.
WHAT IS THE RETURN POLICY?
- ALL SALES ARE FINAL. HOWEVER, IF YOU RECEIVE A DAMAGED ITEM, PLEASE CONTACT KHIASCANVAS@GMAIL.COM WITH AN IMAGE OF THE DAMAGED ITEM AS WELL AS YOUR ORDER NUMBER & NAME & YOU WILL RECEIVE AN UPDATE SHORTLY AFTER.
ARE YOU OPEN TO PARTNERSHIPS & COLLABORATIONS?
- YES, KHIA'S CANVAS IS OPEN TO HEARING POTENTIAL PARTNERSHIP & COLLABORATION IDEAS; FEEL FREE TO EMAIL KHIASCANVAS@GMAIL.COM FOR MORE INFORMATION.
HOW LONG DOES IT TAKE FOR AN EMAIL RESPONSE?
- PLEASE ALLOW UP TO 48-72 HOURS FOR AN EMAIL FOLLOW UP. THANK YOU SO MUCH FOR YOUR PATIENCE.
*PLEASE SEND AN EMAIL TO KHIASCANVAS@GMAIL.COM IF IT HAS BEEN OVER 15 DAYS AND YOU HAVE NOT RECEIVED ANY UPDATE ON YOUR ORDER STATUS.*
*PLEASE DO NOT COPY OR RESELL ANY OF KHIA'S CANVAS ARTWORK*